That is Uber Australia's own published marketplace commission — 30% on orders Uber delivers — applied to $18,000 of monthly delivery orders (retrieved 20 July 2026). Uber publishes lower rates too: 25% through a webshop when Uber delivers, 16% on the marketplace if you do your own driving, 6% on pickup. Put your real numbers into the calculator below.
Your own ordering channel. Your own customers. One flat monthly fee — so the busier you get, the more you keep.
Every Uber rate below is published on Uber's own Australian merchant pricing page, retrieved 20 July 2026. Uber's fees are quoted ex GST.
† Applies to all Uber Eats merchants, not to any one category: a one-off activation fee of $700 ex GST for your first location and $350 ex GST for each additional location, plus a $200 ex GST damage fee per device. All published by Uber.
On DoorDash: DoorDash is the other major platform in Australia, at roughly 15% of the market on IBISWorld's estimate. Its commission rates are not in this table because we could not confirm them on DoorDash's own Australian pricing page, and this page only prints figures it can confirm. Check your own DoorDash merchant agreement for a comparison.
The calculator below does not count activation fees or device fees towards your saving. Leaving them out makes the number smaller, not bigger.
Change the inputs to yours. Every line of the arithmetic is shown, so you can check it yourself.
The saving comes from the commission, not the delivery. If your customers pay the delivery fee — as they already do on Uber Eats — this is a large saving. If you absorb it, it is close to a wash — and on a smaller average order it can cost you more than Webshop.
One more thing said plainly: the honest comparison is Uber's Webshop rate of 25%, not the marketplace 30%. Uber already sells a direct-ordering product, so 30% is the setup you would be leaving anyway — comparing only against it would be comparing against an arrangement you would drop regardless. Every figure below is measured against 25%.
On GST, plainly: Uber publishes its activation and device fees excluding GST, and Sozou's monthly fee is quoted ex GST — but the revenue figure on your platform statement includes GST. This calculator multiplies the number you type in and applies no GST adjustment on either side. So treat the output as an approximate comparison, not a reconciliation — the two sides are not on a like-for-like GST basis, and the gap is on the order of ten per cent. How GST credits net out on your BAS is a question for your accountant.
On the courier: Uber's pricing page says Uber Direct is charged as a fixed fee plus a distance fee, and publishes no dollar amount. The per-delivery cost above is therefore the estimate you entered. Get a quote for your own address and put the real number in.
A shop doing $10,000 a month of delivery on a $50 average order — 200 orders a month. Courier at $10 a drop, the $198 plan. Every step is written out so you can check it.
This example runs the same arithmetic as the calculator above, with the inputs fixed. Payment processing of 1.7–2.2% plus about $0.30 per transaction is a typical Australian estimate rather than any provider's published price, and the top of that range is used throughout. The $10 courier is an estimate — Uber publishes no dollar amount for Uber Direct. Uber's rates above are ex GST while the revenue figure includes GST, and no GST adjustment is made on either side.
Your menu, your photos, your prices, your name. Customers order on your site — not on a page listing twenty competitors beside you.
An AI concierge answers questions about the menu, hours, parking, allergens and big-table bookings in Cantonese, Mandarin and English — day or night.
Customers pick a table time on your own site instead of ringing during your busiest hour.
Change a price, a dish or your opening hours by speaking. It reads the change back to you in Chinese and English, and only applies it once you confirm.
Connecting Uber Direct white-label courier pickup into your ordering flow is part of what every plan covers. Said plainly: the courier flow currently runs as a demonstration, not against live orders — we connect it to your own Uber Direct account as part of your setup.
Names, phone numbers, order history — held by you. Nobody can switch them off overnight, because they were never rented.
The prices are on the page. Every plan includes the concierge, the ordering site, bookings and the dashboard — the only difference between tiers is phone minutes. No core feature is held back.
More than one venue? $98 per month for each additional venue. Six venues on Full — $698 plus five at $98 — comes to $1,188 a month.
Flat, not a percentage. At 200 orders a month, $198 works out to about $0.99 an order. On Uber's own published Webshop rate of 25%, a single $45 order costs $11.25 in commission alone. The gap widens the busier you get, because a flat fee does not move with your takings.
* On delivery: the courier flow currently runs as a demonstration, not against live orders. We connect it to your own Uber Direct account as part of your setup, and Uber's per-drop fees are paid by you or your customer directly to Uber, not through Sozou.
Terms: setup is free. The monthly fee is month to month, with no minimum term and no exit fee — you can stop at the end of any month.
Prices in AUD and quoted ex GST. These are Sozou's fees and do not include your own payment processing or courier costs.
I will walk through this with your last platform statement in front of us. If the numbers do not work for your volume, I will tell you so. We can do it in Cantonese.
